Service Commitment

Our Customer Service Commitment

In today’s world of impersonalized customer support, Campbell Business Machines strives to be out of the ordinary. Campbell Business Machines is an organization that was founded and built on exceptional customer service. When contacting Campbell Business Machines by phone, you’ll be quickly routed to a live customer service associate, not the challenge of navigating an automated phone system in search of the right person to assist you. Our solutions are backed by a total satisfaction guarantee and our investment plans are simple and convenient. A unique vendor in the marketplace, Campbell Business Machines is large enough to meet the requirements of any size mailer without the corporate giant customer experience. You're more than just an account number with Campbell Business Machines. Finally, there’s someone in the mailing industry that’s easy to do business with!

With our exceptional ratio of field service personnel to customers - the highest in the industry - Campbell Business Machines’s team of experienced, factory-certified technicians provides swift, on-site service with a guarantee you won’t get from anyone else. Campbell Business Machines customers receive guaranteed on-site response time.  From first-class training to customized service agreements to protect your investment, Campbell Business Machines delivers technology performance and uptime that is truly second to none.